Shipping policy

We currently ship orders within the US Mainland using major carriers such as UPS, FedEx, and USPS, depending on the product and destination.

Order Processing

Orders are typically processed and dispatched within 1–2 business days.

Orders placed on weekends or US holidays will be processed on the next available business day.

Shipping Area

We currently ship to the US Mainland, excluding Alaska, Hawaii, Puerto Rico, and APO/FPO military addresses.

At this time, we do not offer international shipping.

Shipping Time

After an order has been shipped, delivery usually takes approximately 3–8 business days within the US Mainland.

Actual delivery times may vary depending on the destination, carrier, weather, holidays, and other circumstances outside our control.

Shipping Rates

Shipping charges are displayed at checkout based on the product, destination, and applicable shipping method.

Eligible standard shipments within the US Mainland may qualify for free shipping as shown on the product page or at checkout.

Some oversized or heavy products may require freight shipping. If additional freight charges apply, they will be communicated before shipment or shown at checkout where applicable.

Tracking Information

Once your order has shipped, tracking information will be sent to the email address provided with your order.

Carrier tracking updates may take additional time to appear after the package has been handed over to the carrier.

Freight ＆ Oversized Products

Certain large or heavy products, including some bumpers and other oversized off-road accessories, may be shipped by freight carrier.

For freight deliveries, the carrier may contact you before delivery to arrange or confirm the delivery. Please inspect the package and product upon delivery.

Additional delivery requirements may apply depending on the carrier and destination.

Damaged Shipments

Please inspect your package as soon as it is delivered.

If your order arrives with visible shipping damage or the product is damaged during transit, please contact us within 48 hours of delivery and provide photos of the product, packaging, and shipping label, along with your order number.

Do not return a damaged item before contacting us. We will review the issue and provide return or replacement instructions when applicable.

Lost or Delayed Shipments

If your tracking information shows no movement for 7 business days, or the carrier confirms that the package has been lost, please contact us so we can assist with the shipping claim.

Delivery delays caused by carriers, severe weather, holidays, or other circumstances outside our control may require additional time.

Incorrect Shipping Address

Please carefully review your shipping address before completing your order.

If an incorrect or incomplete address causes additional shipping, re-delivery, or return charges, those charges may be the customer's responsibility.

Please contact us as soon as possible if you need to correct your shipping address before the order is shipped.

Contact Us

For questions about shipping or your order, please contact us:

Email: support@dakrova.com

Business Hours: Monday–Friday, 9:00 AM–5:00 PM ET